SMART Presentation Available on the VHCA Website

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The presentation from the January education program, LTC Survey in Virginia: Looking Back, Looking Ahead is now available on the VHCA website.  The PowerPoint (PPT) slides contain highlights, trends and patterns based on an analysis from the 2011 VHCA SMART (Survey Management and Resource Tool) database.  A total of 1,588 surveys have now been entered in the SMART data base representing participation of 66% of VHCA members.   A list of the top 10 deficiencies in 2011 and reasons for citations are included in the PPT.  Members who participate in the SMART program have found that access to the database provides information to prepare them for the long term care survey as well as a valuable tool for quality improvement and staff training. 

For facilities not yet participating in the SMART program, all that is necessary is to submit the 2567 surveys either electronically to Mary Chiles at Chiles Healthcare Consulting LLC at; or mail a hard copy to Chiles Healthcare Consulting, 1908 Maple Shade Lane, Richmond, Virginia 23227 then contact Kathy Robertson at for a password to access the program.