NEW - Emergency Preparedness Requires a Communications Plan

A problematic area in emergency planning is the communications plan.  Accurate communications with stakeholders, especially the media, contributes to a successful resolution of the emergency and may lead to a positive evaluation by the community. To help set management on the right path to developing a communications plan, a six-point outline can be a guide in the process of creating or modifying emergency preparedness communications procedures.

This guide, drafted for skilled nursing and post-acute care centers, assisted living communities, and centers for individuals with intellectual or developmental disabilities, outlines a clear communications plan. It consists of policies, procedures, and an incident command structure, as a primary tool management may use to ensure employees follow protocols during an emergency. It also includes a Media Outreach plan, an essential part of the Communications plan.

Click here to download the Communications Plan.