Consumer Information on Five Star Rating and Nursing Home Compare

In response to members’ questions about how to describe the limitations of the Five Star Rating System to families and consumers, Lyn Bentley, Senior Director of Regulatory Services at the American Health Care Association (AHCA), has prepared a document on The CMS Five Star Rating System and Nursing Home Compare:  Tools to Help the Consumer Make a Choice and Their Limitations.  In this document she describes the purpose of the Five Star Rating System for nursing facilities and Nursing Home Compare’s limitations, highlighting the representation of therapy staffing published on the Nursing Home Compare website  which may be misleading.  She notes that no rating system can address all of the important considerations that go into a decision about choosing a home for a particular person.  Members may find the paper helpful to educate consumers with questions about the Five Star Rating System or Nursing Home Compare staffing for Therapy.