Transitioning from a Culture of Regulatory Compliance to a Culture of Quality Improvement Conference Scheduled for April 24 in Richmond

Long term care facilities are increasingly becoming aware of the need and opportunity to move from an approach of regulatory compliance to a proactive approach to achieve performance improvement.  Achieving improvement in performance will require providers to examine their current facility practices to improve care and resident quality of life, as well as customer satisfaction.  Now more than ever, the successful long term care facility must develop an aggressive quality improvement program while maintaining systems that include ongoing monitoring and effective action planning in response to identified variances, risks and deficient practices.

This one-day program, presented by quality improvement professionals, will define quality assurance versus quality improvement.  Participants will learn how to convert resources and time to being more proactive and less reactive.  Mary Chiles, RN, RAC-CT, President of Chiles Healthcare Consulting, Sheila McLean, LNHA, CPHQ, Area Manager with Virginia Health Quality Center (VHQC) and Nancy Newman, RN JD, RAC-CT, LTC Consultant with Chiles Healthcare Consulting will provide an overview of the Quality Assurance Performance Improvement (QAPI) program, a comprehensive, structured program used by health care organizations to assess the quality of care provided to their residents/patients and to improve the care they provide.  The Affordable Care Act requires that all facilities develop QAPI programs to meet national quality standards currently being developed by the Centers for Medicare and Medicaid (CMS).  The program encourages providers to use proactive, critical thinking, and to develop creative approaches to improve quality of care and quality of life for residents.

Organizations strive to provide the highest level of quality care and life for their residents and staff and to maintain compliance with both federal and state regulations.  This session will provide participants with an overview of regulatory requirements, organizational expectations and discussion of methodologies and strategies to enhance their Quality Assurance program in a proactive, meaningful and successful manner.

Attendees will leave empowered with the information and tools to implement a proactive approach to maximizing the use of existing resources while instituting systems to achieve quality improvement.  Participants will be fortified with an understanding of how to shift from a reactive response to a proactive response to improve quality of care and quality of life for residents.

Click here for more information and online registration.