Updated Resident Rights Posters Available

Updated Resident Rights posters are now available. According to the Office of Licensure and Certification, until the Nursing Home regulations are revised, the poster in its current form (which is considered the “universal poster”) meets the intent of the regulation.  However, if for some reason the facility chooses to craft its own poster and not use the universal poster, then the name of the complaint coordinator of the OLC and telephone number must be included.  VHCA has provided copies to the State Ombudsman who will distribute the posters to facilities through local Ombudsmen.  If you have not yet received a copy, contact your local Ombudsman or Kathy Robertson in the VHCA office at kathy.robertson@vhca.org.