AL Members Eligible for $100 Gift Card

The National Center for Assisted Living (NCAL) has mailed two surveys: the Performance Measures Survey and the Employee Vacancy, Retention, and Turnover (VRT) Survey (Download the excel file or pdf file to members for completion.  The Performance Measures Survey includes questions about how providers evaluate their quality of care and services in nine areas of operation. This year, NCAL’s Quality Committee added nine questions about workforce. Most of the questions require “yes” or “no” responses and the survey should take just a few minutes to complete.  The VRT Survey focuses on one performance, measure staff retention, and requires providers to insert numbers related to staff vacancies, retention, and turnover.  All completed Performance Measure Surveys received by Friday, May 25, 2012 will be entered into a drawing to win a $100 American Express gift card.  This includes any completed Performance Measure surveys that have been received thus far.

Data collection for these two surveys will close on Friday, May 25, 2012.  Individual provider data submitted are confidential and will be used in aggregate form only, without any identifying information. Surveys are located on NCAL’s website, NCAL.org and only take a few minutes to complete.  The goal of these surveys is to produce reports that convey to consumers and policymakers the assisted living profession’s commitment to delivering quality care to residents.