AHCA/NCAL’s New Quality Initiative

The American Health Care Association (AHCA) and the National Center for Assisted Living (NCAL) is introducing a new Quality Initiative (QI) with four goals.  Each goal is measurable and each has a timeline for completion. Two of the goals have an immediate impact on residents; two of the goals are related to satisfaction. One has the potential for significant cost savings

NCAL is currently developing assisted living specific measures and targets and these will be announced soon.

Called the “Quality Initiative” (QI), here is a short roundup of the goals:

15% Reduction in Hospital Readmissions

  •   Reduce the number of hospital readmissions within 30 days of admission
  •   Target: March 2015.

15% Increase Staff Stability

  •  Reduce turnover among RN, LPN, CNA staff
  •  Target: March 2015.

90% Recommendation Rate for Customer (Resident/Family) Satisfaction

  •  Increase in customers who recommend the facility to others
  •  Target: March 2015.

15% Reduction in the Off-Label Use of Antipsychotics

  •  Reduce the off-label use of antipsychotics
  •  Target: December 31, 2012.

Overall, the QI will help demonstrate the profession’s commitment to improving the quality of care provided to residents and show that the profession is serious about managing costs. The QI also addresses contemporary care issues familiar to every facility leader.

The immediate tools needed to familiarize members with the QI are the attached “The QI Briefing” document and the Initiative’s web page. The site includes details about the four goals, with the “Resources” section giving strategies to implement and sustain quality improvements related to each goal.   Click here for the QI flyer and here for the press release.