Training Opportunity for Quality Award Applicants

VHCA is pleased to offer a training opportunity of NO CHARGE to members to encourage participation in AHCA’s National Quality Award Program.  Taught by Wendy M. Walter, MA, LNHA and Tammy Kelly, PT, LNHA, RAC-CT, AHCA Quality Award Examiners, the sessions will introduce members to the process for applying for an award and offer guidance on building a successful application for the Bronze and Silver awards.  The sessions will be limited to 25 participants so register early to guarantee your place at the training.   

Highlights of the two days include:

December 4th
9:00 – 11:30 am:  An introduction to AHCA’s National Quality Award Program - an introduction to the program’s objectives and criteria and how a commitment to the process can provide a leadership framework for operational success for years to come.
12:30 – 4:00 pm:  Understanding the Bronze Criteria - introduction to the AHCA Bronze criteria and begin developing the framework for a successful application.

December 5th
9:00 – 12:00 pm:  Understanding the Silver Criteria (recommended for FIRST time applicants at Silver level and Repeat Silver applicants) - develop the framework for interpreting the criteria and begin crafting a successful application.  Constructive tidbits to consider and pitfalls to avoid when writing a Silver level application.
1:00 – 5:00 pm:  Understanding your feedback report and using it to build a successful application (limited to REPEAT applicants at the Silver level or recent Silver winners)

Angela H. Moore, Administrator at Heritage Hall-Dillwyn, 2013 Silver Quality Award Recipient, has this to say about the AHCA Quality Award program:

Applying for the National Quality Award was a real eye opener for me as an Administrator and my management staff.  We looked at ourselves in such detail and at our processes. In some cases we changed our processes which have helped us to better serve our residents, their families, the community and our staff.  By comparing our facility to facilities in Virginia and nationally in quality measures we identified areas we exceeded in but also areas we needed improvement in.  Applying for a quality award is an opportunity everyone should take because of what you learn about your facility as you go through the quality award journey and the quality improvement changes you will make in your facility.