Updated Address for State LTC Ombudsman

Nursing facilities accepting Medicare or Medicaid payments are required under federal regulations to provide certain written notices prior to the involuntary transfer or discharge of a resident, including specifically the name, address, and telephone number of the state long term care ombudsman.  We have been asked to remind members that the Virginia Office of the State Long-Term Care Ombudsman was recently relocated into the Virginia Department for Aging and Rehabilitative Services as part of its reorganization.  Following is the new address for the Office of the State Long-Term Care Ombudsman to be included on transfer and discharge notices.  

Ms. Joani Latimer, State Ombudsman
Office of the State Long-Term Care Ombudsman
Virginia Department for Aging and Rehabilitative Services
8004 Franklin Farms Drive
Richmond, VA  23229
Phone: (804) 565-1600
Fax: (804) 662-9140
Toll Free: 1-800-552-3402